/* ============================================
   Customer Care Helpline - Professional Theme
   Orange accent + image backgrounds
   ============================================ */

:root{
  --orange:#ff7a00;
  --orange-dark:#e05e00;
  --orange-light:#ffa64d;
  --navy:#0f2233;
  --navy-2:#16324a;
  --text:#23303a;
  --muted:#5b6b78;
  --light:#f6f8fa;
  --white:#ffffff;
  --shadow:0 10px 30px rgba(15,34,51,.12);
  --radius:16px;
}

*{margin:0;padding:0;box-sizing:border-box;}
html{scroll-behavior:smooth;}
body{
  font-family:"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  color:var(--text);
  line-height:1.7;
  background:var(--white);
  overflow-x:hidden;
}
img{max-width:100%;display:block;}
a{text-decoration:none;color:inherit;}
.container{width:92%;max-width:1180px;margin:0 auto;}

/* ---------- Top bar ---------- */
.topbar{
  background:var(--navy);
  color:#cfe0ee;
  font-size:14px;
  padding:8px 0;
}
.topbar .container{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:8px;}
.topbar a{color:#cfe0ee;}
.topbar .tb-right{display:flex;gap:18px;flex-wrap:wrap;}
.topbar .tb-right span{display:inline-flex;align-items:center;gap:6px;}

/* ---------- Header / Nav ---------- */
header.site-header{
  position:sticky;top:0;z-index:1000;
  background:var(--white);
  box-shadow:0 2px 14px rgba(0,0,0,.08);
}
.nav{display:flex;align-items:center;justify-content:space-between;padding:14px 0;}
.logo{display:flex;align-items:center;gap:12px;font-weight:800;font-size:22px;color:var(--navy);}
.logo .mark{
  width:44px;height:44px;border-radius:12px;
  background:linear-gradient(135deg,var(--orange),var(--orange-dark));
  display:grid;place-items:center;color:#fff;font-size:22px;
  box-shadow:0 6px 16px rgba(255,122,0,.4);
}
.logo small{display:block;font-size:11px;font-weight:600;color:var(--muted);letter-spacing:.5px;}
.nav-links{display:flex;gap:6px;align-items:center;list-style:none;}
.nav-links a{
  padding:10px 16px;border-radius:10px;font-weight:600;color:var(--navy);
  transition:.2s;font-size:15px;
}
.nav-links a:hover,.nav-links a.active{background:#fff2e6;color:var(--orange-dark);}
.nav-cta{
  background:linear-gradient(135deg,var(--orange),var(--orange-dark));
  color:#fff!important;box-shadow:0 8px 18px rgba(255,122,0,.35);
}
.nav-cta:hover{filter:brightness(1.05);}
.menu-toggle{display:none;font-size:26px;background:none;border:0;color:var(--navy);cursor:pointer;}

/* ---------- Buttons ---------- */
.btn{
  display:inline-flex;align-items:center;gap:10px;
  padding:14px 26px;border-radius:50px;font-weight:700;font-size:16px;
  cursor:pointer;border:0;transition:.25s;text-align:center;justify-content:center;
}
.btn-orange{
  background:linear-gradient(135deg,var(--orange),var(--orange-dark));
  color:#fff;box-shadow:0 10px 24px rgba(255,122,0,.4);
}
.btn-orange:hover{transform:translateY(-3px);box-shadow:0 14px 30px rgba(255,122,0,.5);}
.btn-outline{background:transparent;color:#fff;border:2px solid #fff;}
.btn-outline:hover{background:#fff;color:var(--orange-dark);}
.btn-ghost{background:#fff;color:var(--orange-dark);border:2px solid var(--orange);}
.btn-ghost:hover{background:var(--orange);color:#fff;}

/* ---------- Hero ---------- */
.hero{
  position:relative;color:#fff;
  background:linear-gradient(rgba(10,25,40,.82),rgba(10,25,40,.78)),
    url('https://images.unsplash.com/photo-1553775282-20af80779df7?auto=format&fit=crop&w=1600&q=80');
  background-size:cover;background-position:center;
  padding:90px 0 100px;
}
.hero-grid{display:grid;grid-template-columns:1.15fr .85fr;gap:50px;align-items:center;}
.hero .badge{
  display:inline-flex;align-items:center;gap:8px;
  background:rgba(255,122,0,.18);border:1px solid rgba(255,122,0,.5);
  color:#ffd9b3;padding:8px 16px;border-radius:50px;font-size:14px;font-weight:600;margin-bottom:20px;
}
.hero h1{font-size:46px;line-height:1.2;margin-bottom:18px;font-weight:800;}
.hero h1 span{color:var(--orange-light);}
.hero p.lead{font-size:18px;color:#d7e3ee;margin-bottom:30px;max-width:560px;}
.hero-buttons{display:flex;gap:16px;flex-wrap:wrap;margin-bottom:26px;}
.hero-trust{display:flex;gap:26px;flex-wrap:wrap;font-size:14px;color:#cfe0ee;}
.hero-trust b{display:block;font-size:24px;color:#fff;}

/* call card */
.call-card{
  background:rgba(255,255,255,.97);color:var(--text);
  border-radius:22px;padding:34px 30px;box-shadow:var(--shadow);
  border-top:6px solid var(--orange);
}
.call-card h3{font-size:22px;color:var(--navy);margin-bottom:6px;}
.call-card p.small{color:var(--muted);font-size:14px;margin-bottom:22px;}
.call-btn{
  display:flex;align-items:center;justify-content:center;gap:12px;
  width:100%;padding:18px;border-radius:14px;font-weight:800;font-size:18px;
  margin-bottom:14px;transition:.25s;color:#fff;
  background:linear-gradient(135deg,var(--orange),var(--orange-dark));
  box-shadow:0 10px 24px rgba(255,122,0,.4);
}
.call-btn.secondary{
  background:linear-gradient(135deg,#ff9a2e,#ff6a00);
}
.call-btn:hover{transform:translateY(-3px);box-shadow:0 16px 32px rgba(255,122,0,.55);}
.call-btn .ico{font-size:22px;}
.call-card .note{font-size:13px;color:var(--muted);text-align:center;margin-top:8px;}

/* ---------- Section basics ---------- */
section{padding:80px 0;}
.section-head{text-align:center;max-width:760px;margin:0 auto 50px;}
.section-head .kicker{
  color:var(--orange-dark);font-weight:700;letter-spacing:1.5px;
  text-transform:uppercase;font-size:13px;
}
.section-head h2{font-size:36px;color:var(--navy);margin:10px 0 14px;font-weight:800;}
.section-head p{color:var(--muted);font-size:17px;}

/* ---------- Feature cards ---------- */
.grid-3{display:grid;grid-template-columns:repeat(3,1fr);gap:26px;}
.grid-4{display:grid;grid-template-columns:repeat(4,1fr);gap:24px;}
.grid-2{display:grid;grid-template-columns:repeat(2,1fr);gap:30px;}
.card{
  background:#fff;border:1px solid #eef1f4;border-radius:var(--radius);
  padding:32px 26px;box-shadow:0 6px 20px rgba(15,34,51,.05);transition:.25s;
}
.card:hover{transform:translateY(-6px);box-shadow:var(--shadow);border-color:#ffe0c2;}
.card .ico-circle{
  width:60px;height:60px;border-radius:16px;display:grid;place-items:center;
  font-size:28px;margin-bottom:18px;
  background:#fff2e6;color:var(--orange-dark);
}
.card h3{font-size:20px;color:var(--navy);margin-bottom:10px;}
.card p{color:var(--muted);font-size:15px;}

/* ---------- Services list ---------- */
.services{background:var(--light);}
.service-item{
  display:flex;gap:16px;align-items:flex-start;background:#fff;
  border-radius:14px;padding:22px;border:1px solid #eef1f4;transition:.2s;
}
.service-item:hover{border-color:#ffd0a8;box-shadow:0 8px 22px rgba(255,122,0,.12);}
.service-item .s-ico{
  flex:0 0 46px;width:46px;height:46px;border-radius:12px;
  background:linear-gradient(135deg,var(--orange),var(--orange-dark));
  color:#fff;display:grid;place-items:center;font-size:20px;
}
.service-item h4{color:var(--navy);font-size:17px;margin-bottom:4px;}
.service-item p{color:var(--muted);font-size:14px;}

/* ---------- Steps ---------- */
.steps{display:grid;grid-template-columns:repeat(4,1fr);gap:24px;counter-reset:step;}
.step{position:relative;padding:34px 24px;background:#fff;border-radius:var(--radius);
  border:1px solid #eef1f4;text-align:center;}
.step .num{
  width:52px;height:52px;margin:0 auto 16px;border-radius:50%;
  background:linear-gradient(135deg,var(--orange),var(--orange-dark));
  color:#fff;display:grid;place-items:center;font-size:22px;font-weight:800;
  box-shadow:0 8px 18px rgba(255,122,0,.35);
}
.step h4{color:var(--navy);margin-bottom:8px;font-size:18px;}
.step p{color:var(--muted);font-size:14px;}

/* ---------- Stats band ---------- */
.stats{
  background:linear-gradient(rgba(15,34,51,.9),rgba(15,34,51,.9)),
    url('https://images.unsplash.com/photo-1521737604893-d14cc237f11d?auto=format&fit=crop&w=1600&q=80');
  background-size:cover;background-position:center;color:#fff;
}
.stats .grid-4{text-align:center;}
.stat b{display:block;font-size:44px;color:var(--orange-light);font-weight:800;}
.stat span{color:#cfe0ee;font-size:15px;}

/* ---------- CTA band ---------- */
.cta-band{
  background:linear-gradient(135deg,var(--orange),var(--orange-dark));
  color:#fff;text-align:center;
}
.cta-band h2{font-size:34px;margin-bottom:14px;font-weight:800;}
.cta-band p{font-size:18px;margin-bottom:28px;color:#fff4e8;}
.cta-band .btn-ghost{background:#fff;color:var(--orange-dark);border-color:#fff;}

/* ---------- FAQ ---------- */
.faq-item{background:#fff;border:1px solid #eef1f4;border-radius:12px;margin-bottom:14px;overflow:hidden;}
.faq-q{
  width:100%;text-align:left;background:none;border:0;cursor:pointer;
  padding:20px 24px;font-size:17px;font-weight:700;color:var(--navy);
  display:flex;justify-content:space-between;align-items:center;gap:16px;
}
.faq-q .plus{color:var(--orange-dark);font-size:22px;transition:.25s;}
.faq-a{max-height:0;overflow:hidden;transition:max-height .3s ease;padding:0 24px;color:var(--muted);}
.faq-item.open .faq-a{max-height:400px;padding-bottom:22px;}
.faq-item.open .plus{transform:rotate(45deg);}

/* ---------- Testimonials ---------- */
.testi{background:var(--light);}
.testi-card{background:#fff;border-radius:var(--radius);padding:30px;border:1px solid #eef1f4;}
.testi-card .stars{color:#ffb400;margin-bottom:12px;font-size:16px;}
.testi-card p{color:var(--text);font-style:italic;margin-bottom:18px;}
.testi-card .who{display:flex;align-items:center;gap:12px;}
.testi-card .who .av{
  width:46px;height:46px;border-radius:50%;background:linear-gradient(135deg,var(--orange),var(--orange-dark));
  color:#fff;display:grid;place-items:center;font-weight:800;
}
.testi-card .who b{color:var(--navy);display:block;font-size:15px;}
.testi-card .who span{color:var(--muted);font-size:13px;}

/* ---------- Content pages ---------- */
.page-hero{
  background:linear-gradient(rgba(15,34,51,.85),rgba(15,34,51,.85)),
    url('https://images.unsplash.com/photo-1517245386807-bb43f82c33c4?auto=format&fit=crop&w=1600&q=80');
  background-size:cover;background-position:center;color:#fff;
  padding:70px 0;text-align:center;
}
.page-hero h1{font-size:40px;font-weight:800;margin-bottom:10px;}
.page-hero p{color:#cfe0ee;font-size:17px;}
.breadcrumb{font-size:14px;color:#9fb4c6;margin-bottom:14px;}
.breadcrumb a{color:var(--orange-light);}
.content-wrap{max-width:900px;margin:0 auto;}
.content-wrap h2{color:var(--navy);font-size:26px;margin:36px 0 14px;}
.content-wrap h3{color:var(--navy);font-size:20px;margin:26px 0 10px;}
.content-wrap p{color:var(--text);margin-bottom:16px;}
.content-wrap ul{margin:0 0 18px 22px;color:var(--text);}
.content-wrap ul li{margin-bottom:8px;}
.content-wrap .updated{background:#fff2e6;border-left:4px solid var(--orange);
  padding:14px 18px;border-radius:8px;color:var(--orange-dark);font-weight:600;margin-bottom:10px;}

/* ---------- Contact form ---------- */
.form-card{background:#fff;border-radius:var(--radius);padding:36px;box-shadow:var(--shadow);border:1px solid #eef1f4;}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:18px;}
.field{margin-bottom:18px;}
.field label{display:block;font-weight:600;color:var(--navy);margin-bottom:7px;font-size:14px;}
.field input,.field textarea,.field select{
  width:100%;padding:13px 15px;border:1px solid #dbe2e8;border-radius:10px;
  font-size:15px;font-family:inherit;color:var(--text);transition:.2s;
}
.field input:focus,.field textarea:focus,.field select:focus{
  outline:none;border-color:var(--orange);box-shadow:0 0 0 3px rgba(255,122,0,.15);
}
.alert{padding:14px 18px;border-radius:10px;margin-bottom:20px;font-weight:600;}
.alert.success{background:#e7f8ee;color:#1a7f45;border:1px solid #b6ebcc;}

/* ---------- Footer ---------- */
footer.site-footer{background:var(--navy);color:#b9cad9;padding:64px 0 0;}
.footer-grid{display:grid;grid-template-columns:1.4fr 1fr 1fr 1.2fr;gap:36px;padding-bottom:44px;}
.footer-grid h4{color:#fff;font-size:17px;margin-bottom:18px;}
.footer-grid p{font-size:14px;color:#9fb4c6;margin-bottom:14px;}
.footer-grid ul{list-style:none;}
.footer-grid ul li{margin-bottom:10px;}
.footer-grid ul a{font-size:14px;color:#b9cad9;transition:.2s;}
.footer-grid ul a:hover{color:var(--orange-light);padding-left:4px;}
.footer-logo{display:flex;align-items:center;gap:12px;color:#fff;font-weight:800;font-size:20px;margin-bottom:16px;}
.footer-logo .mark{width:40px;height:40px;border-radius:11px;background:linear-gradient(135deg,var(--orange),var(--orange-dark));display:grid;place-items:center;color:#fff;}
.footer-bottom{border-top:1px solid rgba(255,255,255,.1);padding:20px 0;text-align:center;font-size:14px;color:#8ba0b2;}
.footer-bottom a{color:var(--orange-light);}

/* ---------- Floating call button ---------- */
.float-call{
  position:fixed;right:22px;bottom:22px;z-index:1200;
  display:flex;flex-direction:column;gap:12px;
}
.float-call a{
  width:60px;height:60px;border-radius:50%;display:grid;place-items:center;
  color:#fff;font-size:26px;box-shadow:0 10px 24px rgba(0,0,0,.25);transition:.25s;
}
.float-call a:hover{transform:scale(1.1);}
.float-call .fc-orange{background:linear-gradient(135deg,var(--orange),var(--orange-dark));}
.float-call .fc-green{background:linear-gradient(135deg,#25d366,#128c7e);}

/* ---------- Responsive ---------- */
@media(max-width:980px){
  .hero-grid{grid-template-columns:1fr;}
  .grid-3,.grid-4,.steps{grid-template-columns:repeat(2,1fr);}
  .footer-grid{grid-template-columns:1fr 1fr;}
  .hero h1{font-size:36px;}
}
@media(max-width:680px){
  .nav-links{
    position:absolute;top:100%;left:0;right:0;background:#fff;flex-direction:column;
    padding:14px;gap:4px;box-shadow:0 12px 24px rgba(0,0,0,.12);display:none;
  }
  .nav-links.open{display:flex;}
  .nav-links a{width:100%;}
  .menu-toggle{display:block;}
  .grid-3,.grid-4,.steps,.grid-2,.form-row,.footer-grid{grid-template-columns:1fr;}
  .hero h1{font-size:30px;}
  .section-head h2{font-size:28px;}
  .hero{padding:60px 0 70px;}
  section{padding:56px 0;}
}